Events, Industry News, infrastructure 1, Knowledge Base, landing2, proservices2, Sales and Major Accounts, Strategic Execution, Strategic Narrative, Video Briefing
“I characterised the past as Model A. Adversarial relationships, short term power based relationships with stakeholders…I said we’ll create a new model, Model B…which will mean a shared destiny relationships with all our...
ecosystems1, Infrastructure, infrastructure 1, Knowledge Base, landing1, Leading an Ecosystem, Mutual Value Principles, Professional Services, Strategic Execution, Strategic Narrative
“Advocate “caution.” Be unreasonable and urge your fellow-conferees to be “reason- able” and avoid haste which might result in embarrassments or difficulties later on.” The Simple Sabotage Field Manual 1944 By Stuart Maister and Richard Holm,...
Knowledge Base, landing2, Major Account Programme, Mutual Value Principles, Professional Services, proservices1, Strategic Narrative
The recent heatwave and the rapidly arriving recession made us think about that wise saying: ‘the time to fix the roof is when the sun is shining’. Here’s what this means for your Firm. By Kevin Vaughan-Smith and Stuart Maister, Joint MDs,...
Ecosystems, ecosystems1, infrastructure 1, Knowledge Base, Leading an Ecosystem, Mutual Value Principles, Strategic Execution, Strategic Narrative
“Working in collaboration with suppliers to drive efficiency and improvement, to innovate and create more value add, has been talked about a lot. However, it’s clear in practice we are not as strong as some other clients of our suppliers.”Stephen Duckworth, Head of...
Knowledge Base, Mutual Value Principles, Professional Services, Sales and Major Accounts, Strategic Narrative
By Stuart Maister, Joint MD My recent article challenged the idea that becoming a Trusted Advisor was the best outcome with clients. I argued that we should instead aim to become Trusted Partners. After some reflection I wanted to add to this that many firms, in my...
Knowledge Base, landing2, Mutual Value Principles, Professional Services, Strategic Narrative
Salesforce CEO Marc Benioff recently said in a keynote: “we’re living in a world that’s experiencing a crisis of trust and it’s now incumbent on business to focus on building a ‘trusted enterprise'” ...