Knowledge Base, landing2, Major Account Programme, Managed Services, Mutual Value Principles, MV News & Announcements, Professional Services, proservices1, Strategic Execution
“ “In a bad moment, trust people more, don’t trust them less…In a tough moment, it’s a bit like being a parent..Your team needs to know that you’re there, you support them and you believe in them” ” Nick Hale, CEO, ONP Group By Stuart Maister, Joint MD, Mutual...
landing1, Major Account Programme, Mutual Value Principles, Professional Services, proservices2
“Doing the right thing: being long term selfish.” Charlie Green, quoting a Goldman Sachs leader By Stuart Maister, Joint MD, Mutual Value Speak with many professional firms and they tell you: ‘we want to become a Trusted Advisor to our...
Knowledge Base, landing2, Major Account Programme, Sales and Major Accounts, Video Briefing
Imagine applying military techniques to strategic account development. It makes sense – so much of a military campaign is the winning of hearts and minds and using information as a tool of warfare. That’s what I discussed with Dan Connors of the Applied...
Knowledge Base, landing1, Major Account Programme, proservices1
CRM is not the answer. But it raises plenty of questions – particularly this one: what will change as a result of this new information? By Kevin Vaughan-Smith and Stuart Maister, Joint MDs, Mutual Value In recent times more and more professional...
Knowledge Base, landing2, Major Account Programme, Mutual Value Principles, Professional Services, proservices1, Strategic Narrative
The recent heatwave and the rapidly arriving recession made us think about that wise saying: ‘the time to fix the roof is when the sun is shining’. Here’s what this means for your Firm. By Kevin Vaughan-Smith and Stuart Maister, Joint MDs,...
Ecosystems, infrastructure 1, landing2, Leading an Ecosystem, Major Account Programme, Mutual Value Principles, Professional Services
“Trust is like the air we breathe – when it’s present, nobody really notices; when it’s absent, everybody notices.” Warren Buffett By Stuart Maister and Kevin Vaughan-Smith, Joint MDs, Mutual Value This is the draft opening to a book we have been asked to develop,...
