landing1, Major Account Programme, Mutual Value Principles, Professional Services, proservices2
“Doing the right thing: being long term selfish.” Charlie Green, quoting a Goldman Sachs leader By Stuart Maister, Joint MD, Mutual Value Speak with many professional firms and they tell you: ‘we want to become a Trusted Advisor to our...
Knowledge Base, landing1, Mutual Value Principles, MV News & Announcements, Sales and Major Accounts
“The central message of this book is that the most professional and effective way to behave at work is to trust and be trustworthy. Critically, this is the way to build more valuable relationships. The difference at work is that you need to develop this habit...
ecosystems1, Infrastructure, infrastructure 1, Knowledge Base, landing1, Leading an Ecosystem, Mutual Value Principles, Professional Services, Strategic Execution, Strategic Narrative
“Advocate “caution.” Be unreasonable and urge your fellow-conferees to be “reason- able” and avoid haste which might result in embarrassments or difficulties later on.” The Simple Sabotage Field Manual 1944 By Stuart Maister and Richard Holm,...
Knowledge Base, landing1, Major Account Programme, proservices1
CRM is not the answer. But it raises plenty of questions – particularly this one: what will change as a result of this new information? By Kevin Vaughan-Smith and Stuart Maister, Joint MDs, Mutual Value In recent times more and more professional...
Events, Knowledge Base, landing1, Leading an Ecosystem, Mutual Value Principles, Professional Services, proservices3, Strategic Execution, Video Briefing
25 senior people in a beautiful room in London sat down to dinner. The discussion focused on the cost of poor internal collaboration and what to do about it. This is what we heard… By Stuart Maister, Joint MD, Mutual Value How much does it cost your firm...
Knowledge Base, landing1, Major Account Programme, Mutual Value Principles, Professional Services, proservices3
In this short article I’m going to share my view of why we still do things the same old way. This is about the power of confirmation bias, the ability of the brain to only select information and experience that supports existing beliefs and reject things which don’t. ...
