Knowledge Base, landing2, Major Account Programme, Managed Services, Mutual Value Principles, MV News & Announcements, Professional Services, proservices1, Strategic Execution
“ “In a bad moment, trust people more, don’t trust them less…In a tough moment, it’s a bit like being a parent..Your team needs to know that you’re there, you support them and you believe in them” ” Nick Hale, CEO, ONP Group By Stuart Maister, Joint MD, Mutual...
Events, Industry News, infrastructure 1, Knowledge Base, landing2, proservices2, Sales and Major Accounts, Strategic Execution, Strategic Narrative, Video Briefing
“I characterised the past as Model A. Adversarial relationships, short term power based relationships with stakeholders…I said we’ll create a new model, Model B…which will mean a shared destiny relationships with all our...
Knowledge Base, landing1, Mutual Value Principles, MV News & Announcements, Sales and Major Accounts
“The central message of this book is that the most professional and effective way to behave at work is to trust and be trustworthy. Critically, this is the way to build more valuable relationships. The difference at work is that you need to develop this habit...
Knowledge Base, landing2, Major Account Programme, Sales and Major Accounts, Video Briefing
Imagine applying military techniques to strategic account development. It makes sense – so much of a military campaign is the winning of hearts and minds and using information as a tool of warfare. That’s what I discussed with Dan Connors of the Applied...
ecosystems1, Infrastructure, infrastructure 1, Knowledge Base, landing1, Leading an Ecosystem, Mutual Value Principles, Professional Services, Strategic Execution, Strategic Narrative
“Advocate “caution.” Be unreasonable and urge your fellow-conferees to be “reason- able” and avoid haste which might result in embarrassments or difficulties later on.” The Simple Sabotage Field Manual 1944 By Stuart Maister and Richard Holm,...
Knowledge Base, landing1, Major Account Programme, proservices1
CRM is not the answer. But it raises plenty of questions – particularly this one: what will change as a result of this new information? By Kevin Vaughan-Smith and Stuart Maister, Joint MDs, Mutual Value In recent times more and more professional...
